The journey starts with a free consultation. Here, we gather key information about the scam:

• What happened, when, and how?
• Which assets were involved?
• What were the wallet addresses used?
• Were exchanges or third-party services involved?

We also ask for any communication you had with the scammers. Never, under any circumstances, should you share your private keys or seed phrases, not with us, and certainly not with anyone claiming they need it for recovery.

At this point, we also advise victims to file a report with their local law enforcement, as it strengthens the legal pathway to recovery.

Before taking on any case, we do a thorough feasibility assessment:

• Jurisdiction: Where did the fraud occur, and what laws apply?
• Exchange Compliance: Is the exchange used by the scammer regulated?
• Patterns: Has the scammer used known wallet addresses or followed predictable laundering behavior?
• Recovery Chances: Are the funds traceable to a known service or have they been mixed or lost?

If we assess that the case has a reasonable chance of recovery, we proceed. But we’re always transparent: Full recovery is rare, and in the vast majority of cases, recovery is not possible.

Also, keep in mind: our minimum service fee is $20,000, which includes legal and technical efforts. This is not a result of greed, but a reflection of the manpower, time, and legal effort required.

If we take your case, we draft an engagement agreement outlining:

• Scope of services
• Fee structure
• Disclaimers and legal terms
• Escrow options

In some cases, a small retainer fee is required to begin. Alternatively, an escrow service can be used, ensuring funds are only released upon successful recovery. This provides security and accountability for both sides.

Be wary of services that have no contract, no legal terms, and insist on full payment upfront with vague promises.

This is the heart of crypto recovery. Our investigators conduct advanced blockchain forensics using tools like:

• Chainalysis
• CipherTrace
• Elliptic
• Crystal Blockchain

We trace the path of stolen funds, identify exchanges or mixing services used, and monitor wallets long-term. Sometimes, scammers sit on stolen funds for months or years before trying to cash out. We monitor wallet movements and alert our legal team when the time is right to take action.

Remember: crypto transactions are public but not always easily attributable to real identities. That’s why blockchain monitoring alone is not enough—legal action is essential to compel exchanges to disclose information or freeze accounts.

When we detect movement of funds into a regulated exchange, our legal team acts quickly:

• Files for court injunctions
• Submits asset-freeze orders
• Contacts the compliance teams of exchanges

Time is crucial. We must act immediately to prevent the scammer from moving funds again.

Unfortunately, not all countries cooperate. Some exchanges ignore legal requests, especially those in non-compliant jurisdictions. That’s why our global legal network is crucial—we choose the right time and place to act.

Once funds are frozen, a court case begins. This requires evidence, proof of ownership, and legal argumentation.

We assist with:

• Submitting forensic tracing reports
• Sworn affidavits from investigators
• Preparing court evidence
• Representing as expert witnesses

This stage can take months or more, depending on the jurisdiction. Victims should understand that this is not a quick fix—but it’s the only legitimate path to justice and restitution.

If the court rules in your favor, the exchange releases the funds to your wallet. We help:

• Set up secure crypto custody solutions
• Guide you on wallet setup and storage
• Verify every step to avoid any mistakes or losses

We also coordinate with the exchange to ensure compliance with legal orders and proper documentation.

Our work doesn’t stop once you receive the funds. Through our parent company Cryptosec, we offer:

• Crypto security education (how to avoid future scams)
• Secure wallet setup with multi-sig, hardware, and cold storage
• Ongoing monitoring tools to keep your funds safe
• Best practices for using exchanges and DeFi protocols

Your recovered assets must be protected—getting scammed again is far too common, especially if scammers see your wallet as a target for a second attack.